A little help

Stillgarden
support.

Stuck on a hand, or something not quite right?
We’re here to help.

Please include your app version, device and iOS version, and a short description of the issue. Never send passwords or payment-card details.

How do I play?

Tap an uncovered card one rank higher or lower than your current card. Aces connect to both King and 2. If you can’t make a match, draw from the deck. Clear the table to finish the level.

Can I keep playing for free?

Yes. New hands and retries are free, with no lives or energy system. Retrying keeps your coins and garden progress, but does not refund assists already used.

How does my garden grow?

Your first win grows cosmos. More flowers and decorations arrive every five completed levels, and a new area opens every twenty-five. After five areas, another garden page opens. Later pages continue using the game’s collection of artwork.

What are coins and assists?

First-time level wins earn coins. Coins can pay for hints, undo, or five extra cards. If you own an assist, it is used before coins. Hints and undo are free through level 10. Extra cards are available when the draw pile is empty and enough unused cards remain.

A purchase is missing. What should I do?

For purchased coins, reconnect to the internet and the same iCloud account used with the purchase, then reopen Stillgarden and choose Restore purchases in Shop to check the remaining purchased balance. Switching iCloud accounts does not transfer coins between accounts. For Moonlit Garden, use the Apple Account that bought the theme and choose Restore purchases.

Please do not delete the app while troubleshooting: earned coins, assists and garden progress are local. Contact us with the app and iOS version, purchase date and product name. Never send passwords or payment-card details.

How do I request a refund?

Apple handles purchase refunds. Visit reportaproblem.apple.com and sign in with the Apple Account used for the purchase.

Where is my progress saved?

Your garden, earned coins, assists and current hand stay on your device. Resetting the garden preserves coins, assists and purchase-delivery records. Deleting the app removes local progress. The remaining purchased-coin balance is stored separately in your private iCloud storage; it does not synchronize your garden.

For more about how information is handled, read our privacy policy.